American Power Systems, Inc. (APS) is committed to protecting your privacy. This Statement of Privacy (“Statement”) applies to the APS website and governs data collection and usage. This Statement serves as notice to those visiting the website of how APS collects and uses information from its users. By submitting personally identifiable information to APS and/or by using its website, you give your consent that all personally identifiable information that you submit and the non-personal data collected may be processed and used by APS in the manner and for the purposes described in the following Statement of Privacy.
By using APS’s website, you consent to the data practices described in this statement.
Collection and Use of Information
APS collects information that may be personally identifiable, such as your name, e-mail address, address, and/or telephone number. This information is collected when you choose to submit such information for e-mail, comments, sign-ups, or requests. If you do not supply the required information on any particular form where it is requested, the page may not work properly and you may need to contact APS by telephone at +1-563-323-7994.
APS does not sell, rent or lease its customer lists to third-party marketers. However, APS does use third-party tools and applications as part of its website to process and store website user data. This information is used to help APS provide better customer service; this includes keeping the information for its user databases and using the information for APS’s marketing purposes. Customers may opt-in to receive e-mail news and updates from APS, and may opt out at any time.
APS will keep any personally identifiable information confidential and only disclose such information, without notice, if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on APS or the site; (b) protect and defend the rights or property of APS; and, (c) act under exigent circumstances to protect the personal safety of users of APS or the public.
APS also collects data through your computer’s hardware and software by use of website cookies. These cookies do not harm or install anything on your computer. The information collected by the cookies includes your IP address, browser type, domain names, access times and referring website addresses.
This information is used by APS to compile general statistics regarding use of its website. APS keeps track of the website, and pages that users visit within it, to help determine what services and information are the most useful. APS also uses statistical information to improve website functionality and traffic.
You may prevent the website from collecting this information by disabling the browser’s cookies. However, doing so may limit the functionality and use of the website for you.
Collection and Use of Information with Google Analytics
APS uses a third-party tool known as Google Analytics to collect information about users of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.
APS uses information collected by Google Analytics to improve and optimize site functionality and content. APS also may use this information to identify the domains of potential customers based on repeat visits.
Collection and Use of Information with MailChimp
APS uses a third-party tool known as MailChimp, which integrates with the APS website. When you sign up for the APS e-newsletter by clicking the opt-in box on the “Contact Us” page or enter your e-mail address in the “Subscribe” box on the homepage, for example, this information is collected and housed by MailChimp.
When you open e-mails sent to you from APS by MailChimp, the tool collects certain information about your behaviors. For example, it collects e-mail open times, number of opens, and links clicked. APS only sends e-mail marketing to users who directly request it and supply clear consent. Anyone who signs up for e-mail marketing from APS can unsubscribe at any time by clicking the link provided in the footer of any MailChimp-based e-mail from APS. APS uses the information collected by MailChimp for sales and marketing purposes.
Collection and Use of Information with Tidio Chat
APS uses a third-party tool known as Tidio Chat, which integrates with the APS website, to provide live assistance to users of the site during staffed hours, and to collect messages during offline hours. When a user engages the chat function on the website, the Tidio Chat widget requires an e-mail address. If you do not supply an e-mail address, Tidio Chat will not function and you may need to contact APS by telephone at +1-563-323-7994.
Tidio Chat collects your e-mail address and logs all information that you type into the chat box. APS uses this information to provide customer service.
APS secures your collected information from unauthorized access, use or disclosure. APS secures the information you provide and the non-personal data it collects on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.
User Rights and Responsibilities
As a user of the APS website, you have certain rights and responsibilities. APS is committed to protecting user privacy rights in accordance with applicable laws and standards. If you have questions or concerns, please contact APS by phone at +1-563-323-7994.
Changes to This Statement
APS reserves the right to change this Statement at any time in order to comply with the law and any organizational and customer feedback. You should read this Statement each time you use this Website to check if any changes have been made. The date that this Statement was most recently updated is located at the bottom of the statement.
Please contact APS with any questions or concerns regarding this statement by phone at +1-563-323-7994.